VC says Dragon is not installed

I am dictating with Dragon 14 sought must be installed. When both are closed and I attempt to open from VoiceComputer I get the attached screen.


Thanks so much and enjoy the rest of your weekend.

Jim

uploads/33/Screenshot_-_3_13_2016__11_37_37_AM.jpg

Please email me these files


VP_ErrorLog.txt
settings.ini

located in C:ProgramDataVoiceTeachVoiceComputer

Thanks!

Much appreciated, Ron,


It is on my home computer. I will send them when I get home tonight.

Ask Chucker to give you a hug from me.

Thanks so much,

Jim

PS to Chucker: I have to use Dragon box this reply. Is this a problem caused by the fact I do not have the Dragon patch attached to this computer?

Jim,

This has nothing to do with the update patch. This particular problem with certain webpages (databases), even in Internet Explorer 11, has been there since the very beginning Re: DPI 14. The Dragon patch won't fix this.

Thank you, Chucker,


Sad that DNS 14 doesn’t dictate directly into this forum. But then again things could be worse: the Kardashians could move next door.

Much appreciated,

Jim

Ron,


I didn’y filnd settings.ini but under the VoiceComputer log found theses:

[VC log file]


There may be more. I wanted to know if I was in the correct area.

Thanks,

Jim


RonK2016-03-19 11:35:31

Ron,


Searched all three of my drives for VP_ErrorLog.txt. no luck.

Thanks,

Jim

I got the VoiceComputer log file but it doesn’t help.


the settings.ini file is in the same directory as the VoiceComputer log file. Maybe Chuck or I can help you find it on Monday.


Jim,

Take a look at the dates in the VoiceComputer log file. 06/24/2015???

Not applicable to current date. Dates at the top of your log file are over a year old. The last date is almost 7 months old. Simply not applicable to your current problem.

Chucker2016-03-23 06:05:47

I just reinstalled VoiceComputer and now all is well.


Thanks,

Jim