Screen grid help

Hello everyone,

I am experiencing problems with the screen grid and I’m not quite sure why. I have been trying to copy and paste text from my chrome browser into Word using the screen grid. I am finding it to be quite inconsistent. Sometimes the “press” feature works, while other times it doesn’t. I am also finding that sometimes, the screen grid completely takes over my screen and all I can see is white, red, and blue as opposed to the overlay.

Wondering if anybody might know why I keep experiencing problems with the mouse grid. PS: I already switched my Dragon bar to floating mode and that doesn’t seem to help.

Thanks!
Sara