For anyone experiencing problems with Windows 8-8.1 and DNS 12.5, should be aware by now that there is an update that brings your DNS 12.5 up to 12.50.000.142. In addition, this update provides full support for resolving issues with Microsoft Office 2013, if anyone is had problems with such, as well as full support for IE 11.
Having had the opportunity to fully test this update to DNS 12.5 with VoiceComputer 12.63, I can assure everyone that updating to 12.50.000.142 is not only beneficial to anyone using Windows 8/8.1, but you need not worry about any compatibility or program issues with VoiceComputer 12.63. Everything works just fine and updating your Dragon 12.5 using the new update is highly recommended.
To avoid problems installing this update, please use the following procedures.
Click on the Help | Check for Updates.
Select Download only. Do not run the update from the Software Manager prompt. As with the DNS 12.5 service pack release, doing so will only create problems.
Once you have downloaded the 12.5.1 update, save your Dragon user profile first to make sure that if profile maintenance is required that that is done before you close VoiceComputer and Dragon. Then, use the VoiceComputer utility to “Shutdown Speech”. Once VoiceComputer and Dragon NaturallySpeaking are successfully closed, and only then, go to the location where you have downloaded the 12.5.1 update and double-click on that file. The update should proceed without any difficulty. Note that you may be prompted that the Flexnet and/or dgnsvc are still open and require shutdown. Select the radio button for automatically closing these applications, but don’t worry of Dragon can’t automatically close them. These are auxiliary aspects of DNS and, even though you may be required to reboot after installing the DNS 12.5.1 update, the failure to shut these down is inconsequential. That is, you can proceed regardless of whether DNS automatically closes these files. What you don’t want is Dragon open and active when running the 12.5.1 update because that can and will cause you a lot of headaches.
If anyone experiences any difficulty applying the update, being sure that you use the above procedures, let us know. I did run into one problem with one of my systems and I can provide anyone having the same problem with a solution if necessary. Done correctly, you shouldn’t experience any problems. However, when reporting such a problem, please be sure that you provide all the details including verbatim error messages.Chucker2013-10-30 01:31:35