Internet Explorer issue

When I use Internet Explorer, dictated words are transcribed in plain text instead of HTML, I think. DNS does not recognize words in plain text so I cannot say "insert before [word]", or "correct [word]". Is there a way to change the settings to fix this problem?

I'm not having this issue with either Chrome or Mozilla. Thanks!

The Dragon add-on for IE is probably not enabled.


Go to Tools > Manage add-ons

Scroll down to Dragon Web extension for Internet Explorer under Nuance.

If the extension is disabled, select enable and restart IE.

Let us know if you don’t see the Dragon Web extension,

Joshua,

Ron is providing you with part of the answer, but there are a couple of other things that can happen in Internet Explorer.

First, the issue is not plain text or HTML, the issue is whether or not you have Full Text Control (Select-and-Say). Text is text, there is no HTML relative to the way text is displayed in IE. HTML refers to Hypertext Markup Language, which is how webpages are formatted and, in addition, how objects and links are identified in webpages.

Second, there are two extensions in IE:

1. The Dragon HTML component.

2. The Dragon Web Extension..

The Dragon Web Extensionn is the one which allows you to dictate, select, correct, insert text, etc. This is the extension the provides you with Full Text Control (Select-and-Say). Also, note that not all webpages in any browser are HTML webpages. This can create problems with dictating into such where you may have to use either Dragon's Dictation Box or our transfer commands. Also, note that not all webpages in any browser are HTML webpages. This can create problems with dictating into such where you may have to use either Dragon's Dictation Box or our transfer commands. Full Text Control (Select-and-Say) is what allows Dragon to temporarily store and access all text in the visible portion of any text window. Text windows that support Full Text Control (Select-and-Say) are only those that use rich text edit controls supported by Microsoft (SAPI). You can see this Full Text Control (Select-and-Say) support in the new DragonBar green dot indicator in the upper right-hand corner or the green check mark in the classic DragonBars. When such as missing, Full Text Control (Select-and-Say) is not supported.

The Dragon HTML Component is the Dragon extension that allows you to navigate, control, and say the links using the Dragon Natural Language Commands for Internet Explorer. This extension is controlled from within the Dragon Options dialog | Commands | Enable HTML support option. All the checkbox under Enable HTML support must be checked.

Ron has provided you with one explanation and/or solution. However, what can happen from time to time is that in the Tools | Manage add-ons dialog in Internet Explorer the DragonWeb Extensionn may not show up in "Currently loaded add-ons". When this happens, do not have Full Text Control (Select-and-Say) in Internet Explorer. Also, this problem is difficult to fix simply because the only possible fix is to completely uninstall Dragon making sure that you're connected to the Internet to preserve your activations as well as exporting your user profile to a safe location, run the Dragon remove utility (
DPG_DPI_15_Cleaner.exe) to which you can find that the following URL:

http://nuance.custhelp.com/app/answers/detail/a_id/24743

However, be sure that you completely read the instructions before running the DPG_DPI_15_Cleaner.exe.

Then, reinstall Dragon, activate it, and import your exported user profile. Then go to Internet Explorer and see if you are prompted to reinstall the Dragon Web Extension, or if the Dragon Web Extension is now properly loaded as noted above.

Note, sometimes this problem is difficult to fix. So, before you go uninstalling and reinstalling Dragon per the above instructions try the other options. Also, note that not all webpages in any browser are HTML webpages. This can create problems with dictating into such where you may have to use either Dragon's Dictation Box or our transfer commands.

Addendum: forgot to add some tips.

1. If the Dragon Web Extension is not properly loaded and/or enabled in Internet Explorer such that you have to perform the procedures for uninstalling and reinstalling Dragon, the DPG_DPI_15_Cleaner.exe is absolutely essential in correcting this particular problem.

2. After completing the uninstall and running the DPI cleaner, do a cold boot (i.e., complete system shutdown/power off and restart).

3. Before you do anything else, open Internet Explorer and make sure that the Dragon HTML Component and the Dragon Web Extension are not loaded anywhere in the Manage add-ons dialog. That means be sure to check under the drop list for All add-ins and Currently loaded add-ins to ensure that the Dragon add-ins are not loaded anywhere in IE. Otherwise, the fix won't work, or won't work properly.

4. Once you have ascertained that the Dragon add-ons are not loaded in IE, then reinstall DPI 15. You should be prompted when launching IE after completing the procedures to load any required Dragon add-in.

<edited><editID>Chucker</editID><editDate>2017-05-25 06:30:52</editDate></edited>